Frequently Asked Questions

It’s common for first-time self storage customers to have questions about renting and using a storage unit. At Go Store It, we strive to make your storage experience as easy and hassle-free as possible and provide you with common answers to these frequently asked questions.

How to Choose Your Storage Unit

What size storage units are available for rent?

We have many different size storage units available for rent. For a full list of the sizes we have throughout our locations, visit our storage unit size guide here.

What storage unit do I need?

That depends on a variety of different factors. The two main points you should consider when getting self storage are finding the right unit size and the right facility. Browse through our many storage locations and see which one suits you best.

How to Rent Your Storage Unit

How do I rent or reserve a storage unit?

You’ll rent or reserve your storage unit through our website, on the phone, or by visiting your local Go Store It location in person. From there, our team will provide you with the next steps.

Paying for Your Storage Unit

How do I pay for my storage unit? 

You have the ability to pay for your storage unit through our online payment portal. If you would rather pay for your unit in another way, we also accept payments in person.

Is there a deposit required? 

No. A deposit is not required for you to rent or reserve your storage unit. 

Are autopay services available on my storage unit? 

Autopay services are available here at Go Store It. While setting up your account with us, you’ll be able to set up automatic payments for your unit. 

Security, Features, and Amenities

Will my belongings be secure? 

At Go Store It, we’re committed to keeping your belongings secure under our care. We provide several safety features on our units, such as surveillance cameras, to help provide peace of mind.

Who else can access my storage unit?

That depends on you. With your own lock and key, you get to determine who has access to your unit and who doesn’t.

Are climate-controlled storage units available?

Yes! We do have climate-controlled storage units available at several of our locations. Our units come in a variety of sizes for commercial and residential storage purposes.

What accessibility features come with my storage unit?

If you’re looking for accessible self storage, look no further than Go Store It! Along with our facilities conveniently located off major roads and highways, we provide accessibility features such as drive-up access and ground-level units to make your time with us stress-free.

Tips for Moving and Storing 

What moving and packing supplies do you sell on-site?

We have several moving and packing supplies readily available at our locations to help make your moving and storing process easier. Some of the products we have available include moving boxes, bubble wrap, packing paper, and more.

What storage tips can you give me? 

Through our storage tips page, where we provide additional tips and tricks about storing your belongings, we’re committed to helping you make the most of your storage unit. 

Any Questions We Didn’t Cover?

Need answers to questions that we didn’t cover here? Give us a call or contact your nearest Go Store It Facility, and we’ll be happy to provide the additional answers you need!