Facility Operations

08.22.2025
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Third Party Management

Day-to-Day Excellence

Running a storage facility is a full-time job. Staffing and training, customer service, pricing, maintenance—every detail affects day-to-day performance. Go Store It takes care of the daily operations so you don’t have to.

But we don’t just run your facility, we partner with you. Owners stay as hands-on or hands-off as they want, and every decision is made with the perspective that this is your asset.

“Many owners who’ve worked with large REIT operators felt like just another account among hundreds. At GSI, every property receives direct attention, transparent reporting, and clear financials…because every asset matters to us.”

— Shon Bennett

The Onboarding Process

Transitioning management should feel seamless. Our onboarding begins about a month before launch to ensure everything is ready on day one.

01 Submit Property Details

Owners complete a simple Smartsheet with essential information.

02 Vendor & Service Setup

We transfer contracts, update services, and configure systems.

03 Digital & Marketing Setup

Your property is added to our platforms, and campaigns go live.

04 Staffing & Training

Recruiting and training are finalized before launch.

05 Launch & Support

When onboarding ends, your facility is fully tenant-ready. From that day forward, you’ll receive clear monthly updates from your dedicated point of contact.

What We Handle Every Day

Staffing & Training

Every market is different. We design staffing models specific to your property, whether that means an on-site manager, hybrid support, or virtual coverage. We handle all hiring, training, and scheduling.

Customer Service

Your tenants expect quick answers and reliable support. Our extended-hours call center (open longer than any competitor) and on-site teams ensure they get help when they need it, always under your brand.

Pricing & Revenue Management

We manage customer rent increases and new-unit pricing using dynamic tools that balance competitiveness with profitability.

Maintenance & Vendor Coordination

From facility upkeep to vendor scheduling, we keep your property clean, secure, and tenant-ready without interrupting your day.

Flexibility for Every Owner

Some owners prefer to step back entirely, while others want to weigh in on certain decisions. We adapt to your style. Our role is to ensure your facility operates at the highest standard while giving you the confidence that your input matters. We believe in partnership, not takeover.

  • You choose your level of involvement.
  • We adapt staffing and services to fit your market.
  • Our systems are built to strengthen your brand, not replace it.

With Go Store It, every detail is handled professionally, every tenant interaction reflects your brand, and every property runs like it should.

Learn About Tools & Marketing